Customer Service Representative
ppg-industries
Suite 400
منذ 33 يوم

Description

PPG : We protect and beautify the world.

At PPG, we work every day to develop and deliver the paints, coatings and materials that our customers have trusted for more than 130 years.

Through dedication and creativity, we solve our customers’ biggest challenges, collaborating closely to find the right path forward.

With headquarters in Pittsburgh, we operate and innovate in more than 70 countries. We serve customers in construction, consumer products, industrial and transportation markets and aftermarkets.

and follow PPG on Twitter.

Why join us :

With PPG, you will find meaning in your work every day, and engage in opportunities that will shape you, personally and professionally.

  • Your personal strengths will empower you to succeed and make an impact from day one.
  • You will be inspired to learn and grow, and to get the support you need to identify and achieve your boldest career aspirations.
  • Your passion to excel will be fueled by your connection to world-class partners, industry experts, the best and brightest colleagues, and future forward technologies.
  • Your contributions will not only meet the challenges of our global customers, but help theme propel their industries forward.
  • You will be welcomed into a culture where everyone’s ideas and contributions are valued and encouraged.
  • Just like you, we are driven to make a difference in our world.

    Main Activities / Duties / Responsibilities

    Responsible for the entry of orders from customers for products and services. Effectively communicates with the customer to establish overall customer status.

    Accurately identifies the type, amount and required date of product ordered and coordinates with shipping to meet customer specific requirements.

    Coordinates resolution of non-conforming products and issues. Accurately quotes prices using standard pricing information and customer specific pricing agreements.

    Accurately calculates total prices and quantities related to sales orders. Verify the necessary information related to inventory.

    Work with manufacturing to expedite orders to meet customer demand. Accurately updates, maintains or completes customer information and order status.

    Ensures accuracy of all sales orders. Provides necessary information for the shipment of product. Continuing interface with Sales & Marketing Representatives in developing plans for customer service and satisfaction.

    Clarifies customer needs of products. Communicates with Quality to ensure our conformance with customer requirements. Complies with Health, Safety and Environmental requirements and procedures at all times.

    Performs other tasks as assigned.

    Qualifications

    Experience and Education High school degree or equivalent combination of education and / or experience. Basic administrative experience required Functional and Technical Skills Must be able to effectively read, write, and communicate in English.

    Must be able to perform basic mathematical calculations including decimals, fractions, and percents. Must be able to operate a personal computer and perform accurate data entry operations.

    Must be able to wear required PPE when applicable with or without reasonable accommodation. Success Factors / Functional Competencies Focus on results, drive change, promote teamwork, build trust & respect, understand market & customer perspective, attention to detail, communicate & siare Information, build strong work relationships, plan & organize PPG prides itself on the quality of its employees and as such, candidates who receive a job offer will be required to successfully pass a hair drug / toxins test and a background check.

    PPG offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others.

    All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other legally protected status.

    PPG is an Equal Opportunity Employer. You may request a copy of PPG’s affirmative action plan by emailing .

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