Duties and Responsibilities :
Review tenant applications for eligibility; maintain and purge waiting lists; show available units.
Follows Compound housing procedures for processing eligible applicants.
Works diligently to ensure that all new move-in files are complete and orderly.
Walks around property at least twice per day (once in the morning and once in the evening) to assure residents of management presence and to monitor the overall appearance of the property
Ensures that vacant units are "turned-in the fastest possible time by monitoring timeliness of vendors and maintenance staff to avoid revenue slippage.
Keeps property vacancy loss to a minimum by processing multiple applicants simultaneously upon receipt of notice of intent to vacate by current resident.
Distributes rent & utility bills collects revenue (cheques / wire transfer docs) and security deposits for submittal to commercial partner.
Completes lease form, outlines conditions and terms of occupancy with new resident and completes relevant paperwork in coordination with Legal
Cooperates with compliance, audits, inspections and annual reports for regulatory agencies
Supervises on-site staff, providing constant feedback through verbal and written communications, participates in annual performance reviews, sets priorities and goals, collects time sheets, and oversees work.
Explains to tenants’ emergency procedures, appliance use, and property rules.
Investigates tenant complaints and resolves tenant issues, prepares written incident reports, prepares and serves tenant warning notices, appears in eviction proceedings, and maintains a daily Manager'
s log. Provide local information of available nearby schools, shopping malls, recreational facilities, and public transportation.
Oversees, coordinates, and maintains calendar of events and users for multi-purpose room and center use.