Operations Executive (Freight Forwarding Experience)
Platinum Shipping Services Co.
SaudiArabia
منذ 5 يوم
source : MNC Jobs Gulf

Objectives

Those with ACTUAL work experience in Freight Forwarding industry NEED to apply

A-Z knowledge in Air Sea Import and Export from job execution, costing, billing to close file

Main responsibilities

Responsible for liaising directly with customers & vendors

Maintaining customers focus on all times and answering to customers enquiries by attending Calls & Emails using standard guidelines

Taking ownership of complaint and queries and proactively following through to resolution

Maintaining job related MIS

Ensuring that all customers queries are well-investigated and resolved and escalating queries if appropriate to supervisor

Validating EXIM on regular basis & ensuring the freight rates, vessel schedules, required transportation services etc are given accordingly

Responsible for ensuring each shipment generates the maximum contribution to the company by keeping constant focus on meeting the required service level at the lowest possible cost

Maintain and file all records in accordance with company procedure

Constantly review working processes with carriers and transport companies to ensure best practices, but also that fees charged are in line with competitors

Assist the sales team with quotations and clientproduct knowledge

Reporting to Operations Manager

Number required 3

Working Hours Sunday - Thursday 8 am to 6 pm

Commission Bonus Bonus as per company policy

Other Benefits Medical , Travel Tickets

REQUIREMENTS

Nature and length of previous experience

1-2 years experience in freight forwarding industry

Specialist knowledge

Air Ocean Freight Import or Export experience in freight forwarding with leadership experience will be an advantage

Ability to work in a fast-paced and deadline-driven office environment

Knowledge of all ImportExport regulations and documents

Excellent verbal & written communication skills

Exceptional customer service and follow up skills

Age Range 22 - 25

Gender Preference Male

Language Fluency English , Arabic

Current Location Saudi Arabia

Skills Required

Operations Executive (Freight Forwarding Experience)

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