security & loss prevention associate
Amazon
Jeddah, السعودية
منذ 6 يوم
source : Wizbii

DESCRIPTION

The Security & Loss Prevention Associate (SLPA) is a key associate position in the Amazon Fulfillment Centers (FCs). The SLPA operates on the front lines to efficiently and effectively provide security services and asset (lives, buildings, equipment, inventory, data, and intellectual property) protection in a designated fulfillment center.

The SLPA reports to the Security & Loss Prevention Specialist / Manager responsible for their facility, aiding them in supporting the FC Operational team and the cross-functional teams throughout the organization.

Key Responsibilities Include :

  • Facilitate security screening process of all people exiting the facility
  • Complete ad-hoc and batch badge requests within allotted SLA
  • Assign access to individuals and / or groups with proper approval
  • Escalate all critical incidents to business partners (SLP leadership, Operations, HR, Safety, etc)
  • Maintains access controls and security tools (keys, asset stickers, lost & found)
  • Respond to and assist with unlocking / opening doors, escorting associates, or other duties assigned by the Control Center or Supervisor
  • Perform interior and exterior patrols looking for possible theft, vandalism, or unsafe behavior / situation and immediately escalate to the appropriate SLP, HR, or Leadership contact
  • Utilize CCTV to gather facts and aid in the investigative process
  • Act as an SLP Department liaison during New Hire Orientation (NHO’s), meetings, and events as directed by the LPS or LPM
  • Respond to and investigate alarms as directed, Global Security Control Center or Supervisor within the required SLA
  • Record truck and trailer information into the locally deployed Yard Management System and coordinate with IB / OB dock personnel Ensure only authorized persons and vehicles are permitted to enter and exit the truck yard
  • Enhancing, tracking, and reporting on key performance-indicating metrics, allowing for performance improvements so that the desired outcomes are achieved to plan and in a timely manner
  • Conduct quality audits on FC floor and escalate findings of non-compliance
  • Conduct Security Compliance audits helping to ensure physical standards are in place
  • Assisting with investigations of internal and external theft or fraud and conducting interviews, when appropriate
  • Inspiring performance excellence on the part of all security service team members
  • Ensuring that you understand, align performance and actions with, and can clearly articulate the vision and values of the organization and their department
  • Meeting or surpassing your objectives that align with the security service model
  • Identifying, promoting, and implementing best security practices in a designated FC
  • Serving as department’s liaison and security subject matter expert for facility management, as well as keeping them abreast of key issues, strategies, and the department’s performance
  • Effectively partnering with internal customers in evaluating current and future security service’s processes and initiatives
  • Coordinating data collection through database polling or data entry, from multiple FCs, and conducting analysis-generated strategic and tactical interpretations
  • PREFERRED QUALIFICATIONS

  • Strong familiarity with data bases (querying and analyzing) such as SQL, MYSQL, Access, Exception-Based Reporting, etc.
  • Experience with warehouse or distribution center services
  • Workplace Violence and / or crisis management experience
  • Awareness and implementation of best practices related to the utilization of physical security systems, investigation techniques, effective oversight of contract security officers, and distribution center loss mitigation techniques
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