Four Seasons Hotel Riyadh :
Dominating Riyadh’s skyline, the 300 meter-high (948-ft) Kingdom Centre is the most compelling architectural icon in the Kingdom of Saudi Arabia.
The Four Seasons Hotel Riyadh occupies twenty two floors of the distinctive 99 storey tower within a thoughtfully designed mixed-use development that includes an exclusive shopping mall (Al Mamlaka).
Conveniently located close to the business district and the diplomatic quarter, Four Seasons Hotel Riyadh offers a tranquil haven, spacious room with 180 views, lavish residential suites, and impeccable service including in-room dining around the clock and a 24 hours Business Centre to accommodate the needs of guest whose business requirement span many time zones.
Spa & Wellness Operations :
The Spa & Wellness Center at the Four Seasons Riyadh is a male only environment and is open to all male guests staying at the hotel as well as those local area male residents who purchase private membership.
To cater to our female guests requiring exercise or treatments, there are also two female facilities located on the guest floors.
Four Seasons Hotel Riyadh is looking for a Director of Spa who has a proven record as a Four Seasons leader within the Spa & Wellness division.
The successful candidate will be a master in managing, leading and developing Spa & Wellness operations and concepts to deliver a market leading luxury suite of products and services which cater to our guests and members’ requirements and expectations as well as delivering sound financial returns.
The Director will review all the products, services and promotions currently in place with a view to ensuring that we are delivering what the market expects and demands from a Four Seasons luxury Spa & Wellness operation.
Analysis of the local market will be ongoing so as to ensure that our growing private membership continues to expand and that we become the undisputed first choice luxury private membership venue in Riyadh which sets the benchmark in delivering magical moments to our guests and members.
In order to retain its premier position within the city it is anticipated that there will also be a renovation of the complete Spa & Wellness concept in approximately 18-24 months.
The Director of Spa would take the lead in concepting, planning and executing this exciting transformational project.
Due to the current configuration of the Spa & Wellness operation at this hotel, the position is only open to male candidates.
The ability to manage and oversee all the Spa area (Spa, Gym, Changing Room, Retail, Guest Activities, Lounge, support services).
The ability to arrange the training of the Spa to standards. Also assist the Training Manager in the training of all Spa Department Staff.
The ability to maintain operating criteria / spa concepts and be responsible for the coordination and scheduling of all Spa related services in relation to assistance with policies, philosophy and objectives for the Spa.
The ability to interview and select job applicants as well as supervise, discipline and give performance evaluations for pool employees.
The ability to schedule staff and complete payroll records in accordance with budgeted guidelines.
The ability to work closely with Engineering to maintain proper water quality and mechanical operation of the swimming and whirl pools.
The ability to be responsible for the administration of goods, requisitions, inventories, storage and cost effective usage of all department related materials and assets, according to standards to ensure for smooth operation.
The ability to coordinate personal training with outside contractors and employees and to guarantee a high level of service and adequate availability.
The ability to maintain the Poolside as a safe environment and in accordance with all health department regulations.
The ability to oversee the cleanliness of the fitness area, pool deck, and patio terrace and coordinate special requirements with Housekeeping, Laundry, Stewarding and Engineering.
The ability to respond properly in any hotel emergency or safety situation.
The ability to effectively integrate the Spa with the Hotel operations wherever possible and in accordance to the direction of Spa trends.
The ability to interact with guest, providing full knowledge and assistance for maximum guest usage in a friendly but unobtrusive manner with all guests.
The ability to utilize all computer systems relevant to the departments.
The ability to participate in regular staff meetings to keep employees informed of hotel policies and changes as well as ways to increase sales and service.
The ability to maintain a log (Lotus Notes) with important information to be passed onto management.
The ability to ensure all equipment is kept in perfect working condition and reports any deficiencies to the proper department.
The ability to issue recommendations regarding the annual operating budget, capital investment budget, operating planning and further periodic evaluations of financial performance, including reports on sales and operations with supporting statistical data.
The ability to anticipate, in advance, all materials and supplies and assure their availability.
The ability to communicate with other departments to ensure a supporting team of professionals The ability to be certified in CPR (Cardiopulmonary Resuscitation).
The ability to be cross-trained in all functions of the spa where appropriate.
The ability to perform other tasks or projects as assigned by hotel management and staff.
Qualification requirements :
Excellent reading, writing and oral proficiency in the English language.
Minimum 5 years management experience in a luxury Spa.
Consistently exceeds expectations as Spa Director Demonstrates superior knowledge of spa, wellness, holistic modalities and health club.
Thorough knowledge of 5-star service standards, effective application of spa staffing models.
Proven ability to create and implement spa service menus, effective retail management, successful marketing strategies, and demonstrated ability to project costs, revenue and to adhere to the budget that supports monthly / annual financials.
High peer credibility.