Area Manager Area Coach Restaurant Manager
TAZA Company Ltd
منذ 4 يوم
source : HireeJobsGulf

Works with RMs to develop restaurantspecific Annual Operating Plans and communicate to the team Monitor competitors activities and coordinate with operation and marketing managers to keep ahead of competition Keep his RMs informed of any competitive activity Support the implementation of the marketing plan Develops with the Operations Manager incentive programs to drive sales and improve customer service in the area Sets clear goals and objectives Applies his planning skills and develops plans to improve area profits Analyze the operations P L to determine deviation from standards and coach the concerned RM to take corrective measures Monitors the operations effectiveness through the Pace Setter Analyzes sales labor inventory and controllable on a continual basis and coaches RMs to take specific corrective action to meet or achieve margin and sales growth targets Sets customer service standards for the area and drives customerfocused culture by serving as a role model in resolving serious customer issues and training the RMs to meet or exceed customer service standards Tracks analyzes and identifies root cause of customer complaints and leads management team to implement systematic solutions Monitors the effectiveness of restaurants operations through KPIs and provide constructive feedback support Ensure that all restaurants under his her supervision can achieve ROCC CHAMPS objectives as planned Sets the performance standards for the RMs Ensures that all Restaurant Managers ARM TM are trained qualified certified Manages the performance of the Restaurant Managers Approve on the selection promotion of Restaurant management Rewards and recognizes Restaurant Management teams and teams members Identifies develops HIPOs Enforce and support all training development plans for all staff under his her supervision Ensures complete and timely execution of corporate local marketing programs Develop the local store marketing plan in coordination with the marketing department Develop home delivery plans coordinate with home delivery management team to accomplish the set objectives analyze the impact of HD as an additional service on the sales target Set plans for the additional services to improve the business maximize the sales Ensure proper sales forecasting Analyze the operations P L to determine deviations from standards and take corrective measures Ensure proper stock level is maintained Review the Restaurants purchasing plans in coordination with Purchasing stores dept to make sure that all restaurants need Controls profit loss by following the Control Security procedures maintaining inventory managing labor reviewing financial reports and taking appropriate actions Ensures local health and safety codes and company safety and security policy are met Ensures maintenance of equipment facility and grounds through the use of a preventative maintenance program Ensures food quality and 100 customer satisfaction Ensures a safe working and customer experience environment by facilitating safe work behaviors of the team Focus on customer satisfaction strategies develop the needed action plans to maintain a high standard of services in all restaurants according to the operation manual Maintain customer mania spirit within the restaurant team train and empower TM to handle complaints Participate in Setting products development new products plans in coordination with the Quality Assurance Develop effective relationship with supporting departments training Maintenance etc Work with the Area manager to determine the proper nationality mix for management and team members Ensures that the customer mania mindset is embedded in his restaurant and sets the example for his team REQUIREMENTS Candidate should have transferable Iqama Candidate should have minimum experience of 5 years Candidate should have experience fast food restaurant chain

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