A Cluster Director of Human Resources will manage Human Resource related activities including succession planning, talent management, recruitment, learning and development and training, performance management, compensation and benefits, and employee relations initiatives.
What will I be doing?
As a Cluster Director of Human Resources, you will be responsible for the effective management and performance of all Human Resources related activities.
This includes talent management, succession planning, learning and development and training, performance management, compensation and benefits, employee relations, and health and safety initiatives.
Specifically, a Cluster Director of Human Resources will perform the following tasks to the highest standards :
Plan and forecast the short and long-term talent requirements for the hotel to support its business plans
Maintain a best practice recruitment approach, including the Company''s vacancy management system, to attract the best applicants
Build a strong career and succession planning system to retain and develop talent
Implement training and development strategies to continuously improve performance and customer service
Oversee the hotel''s human resources database and payroll system
Provide a framework for counseling, coaching, and welfare services
Manage the Opinion Survey and the calendar of Team Member social events
Manage and resolve, promptly and completely, all employee relations issues
Maintain an awareness of competitor human resources activities and best practices
What are we looking for?
A Cluster Director of Human Resources serving Hilton brands is always working on behalf of our Guests and working with other Team Members.
To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow :
Tertiary qualifications, or other collegiate-level degree, in Human Resources or related field, required
Previous human resources management experience in the hotel, leisure, and / or retail sector
Excellent leadership skills and exceptional communication skills
Strong commercial / business acumen
A passion for leadership and the vision to create a winning team